Designed especially for dealerships, F&I Results is a video training solution that uses your dealership’s transactions to help instill better business practices.
Strengthen your Staff
Training helps you get the most out of your F&I sales.
Provide Better Service
Spot where customer service slumps and take the initiative to fix it.
Realize new profits by streamlining the entire F&I experience.
F&I Sales Training Features
No two dealerships are the same. That’s why we’ve developed training solutions flexible enough to work with any dealership.
Automatic Video Capture
F&I Results captures every transaction, allowing advisors to play them back and offer feedback on employee performance. All recordings are uploaded to a secure web portal for easy access.
A part of the CDK solutions ecosystem, F&I Results easily integrates with your CDK DMS, ensuring that all transactions are captured and that the critical information for each is accurate and accessible.
Powerful Training Programs
Your F&I stats alone will not give you the insight you need to improve your employees. F&I Results provides training programs to help drive measurable improvement in your staff.
Real-time reports let managers monitor employee performance and make it easier to spot positive and negative trends across your departments.
A team that is constantly improving is better placed to sell. The key is making sure your dealership has the tools to ensure sustainable positive change. With F&I results, training employees is a simpler, more intuitive process, making it easier for leadership to nurture employees.
Don’t just tell your team what to do: Show them how and where they need to improve. With automatic video capture and detailed reports, F&I Results gives advisors a chance to dive into operations and offer real, constructive criticism employees can act upon.
Forrester's recent report on "The Age of the Empowered Customer" really gets you thinking. Chief Customer Experience Officer, Tony Graham penned his thoughts about what the auto retail industry can do to serve customers in this new era.