Customers value prompt service — put them back behind the wheel quickly, and they’ll notice. With Quick Repair Order, your service department is better prepared to get vehicles in and out the door, which can help build loyalty and trust among your customers.
Entering data for every repair order is tedious, time-consuming and prone to errors. By pulling customer data from previous jobs, Quick Repair Order eliminates the need for so much manual data entry, which saves your service department valuable time and helps ensure accurate data on every job.
When a customer walks out the door, make sure you’ve given them a reason to remember you. Quick Service Repair doesn’t just make the repair experience and quicker, more positive one – it also features automatic sticker-printing tools that give customers detailed information on upcoming service dates.
Forrester's recent report on "The Age of the Empowered Customer" really gets you thinking. Chief Customer Experience Officer, Tony Graham penned his thoughts about what the auto retail industry can do to serve customers in this new era.